466bd Privacy Policy — How We Keep Your Information Safe

When you create an account and use our services on 466bd, we collect certain necessary information. This falls into two main categories — information you provide directly, and information collected automatically while you use the platform.

Information provided directly:

• Full name & date of birth
• Mobile number and email address (if applicable)
• Home address and district
• National ID or passport number (for KYC verification)
• Mobile banking number (bKash, Nagad, Rocket)

Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Time spent on the platform and pages visited
• Transaction history and gaming activity
• Login time, location, and frequency

466bd collects information through various methods. Each method is fully transparent and based on your consent.

466bd uses your information only for defined, legitimate purposes. No data is ever used for unnecessary or unauthorized activities.

• Account Management: To create your profile, verify logins, and ensure the security of your account.
• Transaction processing: To process deposits and withdrawals securely and to prevent financial fraud.
• Service improvement: To make your experience on the platform smoother and more enjoyable.
• Legal Compliance: To comply with applicable laws and regulations in Bangladesh and to meet AML (Anti-Money Laundering) requirements.
• Customer Support: To promptly resolve your complaints and inquiries.
• Promotional Communications: To send you bonus and promotional messages, with your consent.
• Responsible Gaming: To analyze your gaming behavior, identify problem gambling risks, and provide the necessary support.

466bd believes your data belongs to you. That is why we only share information with third parties in very limited circumstances and under strict rules.

Parties with whom information may be shared:

• Payment Provider: bKash, Nagad, or Rocket only receives the minimum information necessary to verify and process transactions.
• Game Provider: Gaming software companies receive game-related data only, not personal identity information.
• Identity Verification Agency: Approved third parties for the KYC process.
• Law Enforcement: In compliance with a court order or government directive, where no alternative exists.

Every third party is contractually bound to comply with 466bd's privacy standards. We ensure they do not use the data they receive for any other purpose.

466bd uses cookies and similar technologies on its website and app. These are used to enhance your browsing experience and ensure the platform functions properly.

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may cause some platform features to not work as intended.

466bd does not retain your data longer than necessary. Specific retention periods are defined for each type of information.

• Account Information: While the account is active and for an additional 5 years (for legal reasons).
• Transaction records: From the date of the last transaction 7 years (as required by financial regulations).
• KYC Documents: After account closure 5 years।
• Customer Support Records: From the date the complaint is resolved 3 years।
• Marketing consent: Until consent is withdrawn, or 2 years When inactive.

As a 466bd member, you have several important rights over your own data. You can exercise these rights at any time.

• Right to Know: You can find out what information we hold about you.
• Right to rectification: You can request corrections to inaccurate information.
• Right to erasure: You can request deletion of your data under specific conditions.
• Right to Restrict Processing: You can restrict the use of your data in certain cases.
• Right to Data Portability: You can request a copy of the data we hold about you.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of your rights, please contact customer support. We typically 30 business days process the request within.

466bd employs multiple layers of technical and administrative security measures to keep your data safe. Our security framework meets international standards.

• 256-bit SSL/TLS encryption: All data transfers occur through secure channels.
• Firewall & DDoS Protection: Active system protection against external attacks.
• Two-Factor Authentication (2FA): Extra protection on login.
• Regular Security Audits: Audited by third-party experts.
• Restricted access: Only authorized staff can access the necessary data.
• Encrypted Database: Stored data is kept in encrypted form.

466 bd strictly does not provide services to anyone under the age of 18. We take special care to protect the privacy of children and minors.

• Age verification is mandatory at the time of registration.
• If a user is identified as a minor, their account is closed immediately.
• No information from minors is intentionally collected or stored.
• If such information is accidentally collected, it is deleted immediately.

466bd may update this privacy policy from time to time. Revisions may be made due to legal changes, the addition of new services, or changes in business operations.

• Members will be notified of significant changes via mobile notification or email.
• For minor changes, only the "Last Updated" date at the top of the page will be updated.
• Continued use of the platform after a policy change will be considered acceptance of the updated policy.
• If you disagree with the changes, you may request to close your account.

If you have any questions, requests, or complaints about this privacy policy, please reach out to 466bd's dedicated privacy team. We are always ready to assist you.

• Live chat: Available 24/7, with an average response time of 2 minutes.
• Email: [email protected] — Usually responded to within 24 hours.
• Data Access Request: Requests submitted to support are processed within 30 business days.